For any questions about Foxbait products, shipping, payment and more, please email: firstname.lastname@example.org and we will respond to you within 48 hours (not including weekends & holidays) of receipt of your email.
Once you process your order and payment through the site, you will receive an order confirmation. Your order will ship within 24-48 business hours, at which time; you will receive an email confirmation that includes tracking information.
SHIPPING & DELIVERY
Most orders placed before 10am PST will be processed and shipped out the same business day, however, some orders may take up to 24-48 business hours to process. Please keep in mind we do not ship Saturdays, Sundays or Holidays. Your order will be shipped via standard USPS Ground unless you select an alternative shipping method.
*all orders placed between december 20-27th will be processed within 3-5 business days and most likely ship out between december 28-29th*
You are entitled to an exchange or refund within 14 days of your purchase. Please note that the product must be returned unused, in original packaging including all tags. In case of refund neither the original shipping cost nor the return shipping cost will be repaid. If you would like to make an exchange we will begin the process once we have received the returned item. All refunds will be made upon return and inspection of the garment. You can find the return address under your receipt.
All international orders are shipped using United States Postal Service First Class Mail for a flat rate of $25.00. Depending on what country you are in, packages can take anywhere from one to three weeks to arrive. To see what countries we ship to, go to the SHIPPING INFORMATION section of the CHECK OUT page and look at the drop down menu under COUNTRY. When providing address information, please try and be as accurate as possible to ensure we ship the package to the right destination. Please note that taxes and duties are not included in the check-out process and will be potentially charged upon delivery by the carrier. If you have any questions about international shipping or would like to inquire about express international shipping options, please contact us at: email@example.com and we will respond to you within 48 hours (not including weekends & holidays) of receipt of your email.
PAYMENT & SECURITY
We accept Visa, Mastercard, American Express and Paypal. All credit/debit cardholders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to, or does not for any reason, authorize payment, then you will be notified of this immediately at the check out stage.
For all shipments sent within California, Customers are subject to pay Sales Tax at the current rate provided by the State of California.
Being a registered user offers faster checkout since you will not have to re-enter your credit card or shipping and billing information. When you place an order, your information will be filled in automatically.
PRIVACY & SECURITY
We value our privacy and respect yours. Foxbait takes great care to safeguard information in our possession. Your preferences for use of your information are our highest priority. Foxbait does not share customer information outside the Foxbait brand unless it is necessary to provide you with the products available from Foxbait. Any information collected on this website will be used for fraud control, order verification or internal marketing purposes only.
DISCLAIMER, LIMITATION OF LIABILITY AND INDEMNITY